Settings

Settings brings together account security, cTrader connections, email preferences, and controls for your data. To configure how individual licenses trade, open Licenses.

Security#

Password#

When you change your password, PineHook signs you out of every device, so you will need to sign in again with the new one. Choose a long, unique password and keep it in a password manager.

If you registered through Google or another OAuth provider, Set a Password adds a PineHook password while keeping your provider login available. Once you have a password, you can also enable two-factor authentication.

Two-factor authentication#

With 2FA enabled, signing in requires a six-digit authenticator code as well as your password. During setup, PineHook shows your one-time backup codes only once, so save them before continuing. To disable 2FA or generate replacement codes, enter your password and a current authenticator code, with replacement codes immediately invalidating the old set.

Active sessions#

To check where your account is signed in, review each device's browser, operating system, approximate location, and last-active time. From there, you can revoke a single session or sign out of all other devices.

Since locations are estimated from IP addresses, mobile networks and VPNs can make them differ from your actual location. If the browser or activity is also unfamiliar, revoke the session and change your password.

Platform connections#

To connect cTrader, select Connect under Platform connections, sign in through cTrader, and choose which broker accounts to share before returning to PineHook. If you use additional cTrader IDs, connect each one separately.

Once connected, the card lists each account's broker, number, account mode, currency, demo/live status, and balance recorded at authorization. You can then assign an available account through Licenses > Manage broker account, following the cTrader setup guide for the complete process.

If access expires, use Reconnect to renew it. To change an assignment, Unlink account frees the account from its license while keeping the connection, whereas Remove disconnects it from PineHook and unlinks its accounts. Existing positions and broker pending orders remain in place after either action.

Data & Privacy#

Download My Data#

Export selected categories as JSON or a CSV ZIP:

You can generate a new export once per hour, or reopen the dialog with the same categories during that hour to download the cached copy again. The Privacy Policy explains data portability and retention.

Minimize Data Collection#

Enabling this option reduces secondary records such as support-inbox interactions, preference changes, and in-app navigation, while keeping those needed for authentication, billing, trading, security, and compliance. You can turn it off again, although fewer activity records may leave support with less context when troubleshooting.

Email preferences#

Use Marketing Emails to receive product updates and announcements, or Referral Emails for monthly earnings summaries. Marketing emails are off by default and referral emails are on, while password resets, receipts, and security alerts continue regardless of either preference.

Delete your account#

Before confirming deletion, select Delete Account to review your plan, paid-through date, and the licenses you will lose. To proceed, enter your password and type DELETE in the dialog.