This Disclaimer supplements the Terms of Service of PineHook Systems Inc. (“PineHook,” “we,” or “our”) and describes the nature and the limits of the services we provide (the “Services”). It is published separately so that these points are not obscured by the surrounding contractual language. Where this Disclaimer and the Terms of Service differ, the Terms of Service prevail.

1. No Financial Advice

PineHook is a software company. The Services receive the trading alerts that you create within your own TradingView account and forward them to Expert Advisor software operating on your own MetaTrader 5 terminal.

PineHook does not provide investment advice, portfolio management, or trading recommendations, and is not registered as an investment adviser, dealer, or portfolio manager in any jurisdiction. No material on our website, in our documentation, or within the Services constitutes a recommendation to buy, sell, or hold any financial instrument, or an offer or solicitation to do so.

2. No Broker Relationship or Custody of Funds

PineHook is not a broker, dealer, introducing broker, or financial institution, and holds no registration with any securities regulator. We do not receive, hold, or transmit client funds at any time. Your funds remain with your broker throughout.

We do not request or store credentials for any third-party platform, including those of your broker or of TradingView. Orders are placed by software operating on your own device, under your own account, using credentials that remain on that device.

3. Trading Risk

TRADING IN FOREIGN EXCHANGE, CONTRACTS FOR DIFFERENCE, FUTURES, AND OTHER LEVERAGED INSTRUMENTS INVOLVES A HIGH DEGREE OF RISK AND IS NOT SUITABLE FOR ALL INVESTORS. YOU MAY LOSE SOME OR ALL OF THE CAPITAL YOU COMMIT, AND WHERE LEVERAGE IS USED YOUR LOSSES MAY EXCEED YOUR DEPOSIT WITH BROKERS THAT DO NOT PROVIDE NEGATIVE BALANCE PROTECTION. YOU SHOULD NOT COMMIT CAPITAL THAT YOU CANNOT AFFORD TO LOSE.

Past performance is not indicative of future results, whether it is derived from backtesting, from simulated trading, or from a live account. Automation does not reduce the risk inherent in a trading strategy. It removes the interval between an alert and the resulting order, with the effect that an unprofitable strategy realizes its losses more rapidly.

4. Responsibility for Strategies and Configuration

The Services execute the instructions contained in the alerts you configure. PineHook does not review, validate, or assess the merits of any strategy, parameter, or individual trade, and transmits each instruction as it is given, including where that instruction is erroneous.

The risk controls available within the Services, including drawdown limits, trading hours, and maximum spread thresholds, are optional features that you configure and enable. They do not constitute risk management undertaken on your behalf, and they do not remedy a deficient strategy.

5. Scope of Published Performance Figures

PineHook publishes delivery latency and service uptime on its status page. Those figures measure the speed and the reliability with which the Services transmit an alert from our infrastructure to your terminal. They are not indicative of trading results and are not represented as such.

Fill quality, slippage, spread, and execution speed at your broker are determined by parties other than PineHook, as is whether TradingView transmits your alert to us.

6. Service Availability

We engineer the Services for reliability and publish our operating record rather than asserting it. We do not warrant that the Services will be uninterrupted or error-free. Interruptions to internet connectivity, broker downtime, platform maintenance, and extreme market conditions may each prevent an alert from reaching your terminal or from being executed as intended.

You should not rely upon the Services as the sole safeguard for any position that would cause you loss if it were left unmanaged.

7. Independence and Trademarks

PineHook is not affiliated with, endorsed by, or sponsored by TradingView, MetaQuotes Software Corp. (the developer of MetaTrader 5), or any broker or proprietary trading firm. References to those platforms describe compatibility only. All trademarks, service marks, and trade names are the property of their respective owners.

8. Beta Access

The Services are presently offered as a free public beta. Features may change during this period, and no payment is collected. We recommend that you operate the Services on a demonstration account before applying them to a live account.

9. Governing Documents

This Disclaimer is provided for clarity and does not replace the Terms of Service or the Privacy Policy, which govern your use of the Services. Where a conflict arises, the Terms of Service prevail.

Questions concerning this Disclaimer may be directed to business@pinehook.io.