For traders comparing relays

Looking for a PineConnector alternative?

Fair question, and it deserves a straight answer. PineHook is a TradingView to MT5 signal relay built on one idea: every claim we make, you can verify. Here is the honest comparison, including where the other side wins.

Free during beta. No credit card. Betas end, so this window will not stay open forever.

50–250ms

Average delivery latency, published as a real range

Public status

Uptime and incidents at /status, not in a footnote

AAA data policy

PIPEDA, Quebec Law 25 and GDPR, with a named Privacy Officer

PineHook vs PineConnector, point by point

Everything below is checkable. Where we could not verify a competitor capability from public material, we say "not documented" rather than "no". Verified July 23, 2026.

What mattersPineHookPineConnector
How latency is communicatedOne conservative published range: 50–250ms average, caveats spelled outBest-case component figures advertised (16ms processing, 131ms delivery), under 1 second typical
Public status pageLive health, signal delivery latency and incident history at /statusComponent uptime and 90-day incident history at server.pineconnector.com. Both sides get this right
End-to-end delivery confirmationYour EA acknowledges every signal back to the relay; delivery and latency appear per-signal in your dashboard logPortal log shows signals received server-side; no EA-side acknowledgment documented, and rejected signals do not appear in the log per their docs
Signal queuing and recoveryDisconnected EA? Signals queue with your choice of recovery mode and expiry windowNo offline or missed-signal behavior documented
Multiple take profits from one alertNative: split a position across TP levels directly in the signal formatSingle TP via native commands; multiple TPs require external Pine templates
Trailing stop and breakeven from alertsYes, in the signal formatYes, documented commands. Credit where due
Manage open positions from the webModify stops and targets or close positions from the web dashboard, wherever you are, no MT5 access neededNot documented; the portal appears to cover signal routing and logs
Trading analytics depthEquity curve, drawdown, win rate and profit charts, documented publicly in our dashboard docs“Detailed trading analytics” advertised; specifics not published
Support hours24/7 including weekends, instant first response. Markets close on weekends; setup questions do not24/5 chat with a 3m09s median response advertised; closed on weekends and public holidays
A direct line to the teamIn-dashboard inbox for feature requests, bug reports and feedback, answered by the people who build the productNo in-product feedback channel documented
EA runs on your terminal, broker credentials stay with youYesYes. Both products get this right too
A privacy policy that is about privacyNamed Privacy Officer you can email, PIPEDA, Quebec Law 25 and GDPR compliance, subprocessors and retention spelled outEntity disclosed (Nautilion Pte Ltd, Singapore). Their privacy policy page references no privacy law, names no privacy contact, and lists no subprocessors or retention terms as of July 23, 2026
Pricing (published tiers)$29.99–$129.99/mo across three tiers. And right now the beta makes it free$26–106/mo depending on tier
MT4 supportMT5 onlyMT4 and MT5
Years in marketFounded 2025; newer, and honest about itOperating for years; advertises 66,000+ traders

Sources: pineconnector.com public pages as of July 23, 2026. Spotted something outdated or unfair? Email [email protected] and we will correct it. Holding claims to evidence is the whole point of this page.

Why this page exists

We sat on your side of this comparison once. We ran real money through relay services and lived with signals that arrived late, trades that silently never happened, and no way to prove any of it afterward. No status page showed those moments. That experience is why PineHook exists, and it is why every signal here is logged, timed and acknowledged end to end: a silent failure has nowhere to hide. The full story is on our About page.

Where PineConnector remains a fair choice

If your account must stay on MT4, they support it and we do not. They have also been around longer, and longevity is worth something in this market. We would rather you pick the right tool than pick us for the wrong reasons; if that is your situation, no hard feelings.

The question nobody asks a relay: who holds your data?

Your signals reveal your strategy. Your account data reveals your capital. A relay sits in the middle of both, which makes data governance a trading-risk question, because a leak of either is a trading loss waiting to happen.

Here is what PineHook publishes, in plain language, in our privacy policy: the legal entity and street address responsible for your data (PineHook Systems Inc., Montreal, Canada), a named Privacy Officer you can email, the laws we answer to (PIPEDA, Quebec Law 25, one of the strictest privacy frameworks in the world, and GDPR), every subprocessor that touches your data, and exactly what we collect and why.

When you evaluate any relay, ours included, look for those five disclosures. If the privacy policy answers to no named law, gives you no one to email about your data, and lists no one who touches it, that absence is an answer in itself.

The 5-point vendor check (run it on us too)

  • A public status page with incident history you can scroll back through
  • Latency stated as a measured range, with what it includes
  • A named legal entity, address and privacy contact
  • Marketing numbers that match what their own pages show
  • A real privacy policy and terms of service, written to protect your data rather than only their liability

Switch in about 15 minutes

Your TradingView alerts stay. Your strategies stay. Only the plumbing changes.

12 min

Create your account

Free during beta, no credit card. You get a license key and your webhook URL immediately.

25 min

Attach the PineHook EA

Download from the dashboard, drop it on a chart, paste your license key. Works with every MT5 broker and prop firm.

35 min

Update your alert messages

Same alerts, new message body. Our CSV and JSON formats cover orders, multi-TP, trailing stops, breakeven and management commands.

42 min

Send a test signal

Fire a test alert at a demo account and watch the delivery log confirm receipt, latency and execution. Then go live when you are ready.

Full message reference in the command documentation.

Switching questions, answered

Do I have to rebuild my TradingView alerts to switch?

No. Your alerts and strategies stay exactly as they are. You change two things: the webhook URL points to PineHook, and the alert message uses our CSV or JSON format. Most users translate their messages in a few minutes with the command reference open.

Can I test PineHook before leaving my current relay?

Yes, and we recommend it. Run PineHook against a demo MT5 account while your current setup keeps trading live. Compare delivery logs for a few days, then switch your live account when the numbers convince you.

How long does switching actually take?

Around 15 minutes: create an account, attach our EA to your MT5 terminal, update your alert messages, and send a test signal. The dashboard shows the delivery log immediately, so you know it works before any real trade fires.

Does PineHook support MT4?

No. PineHook is MT5 only. If your account must stay on MT4, PineConnector supports it and we would rather say so plainly than waste your afternoon.

What happens when the beta ends?

Your account and license carry over automatically. Published pricing runs from $29.99 to $129.99 per month depending on tier, and beta users receive a discount after launch. No surprise invoices: the pricing is public.

Run us side by side. Let the delivery log decide.

Point a demo account at PineHook this afternoon and compare the numbers yourself. It is free during beta, it takes about 15 minutes, and you risk nothing but your current relay's reputation.

No credit card. Cancel anytime. Your license carries over when beta ends.

PineConnector is a trademark of its respective owner. PineHook Systems Inc. is not affiliated with or endorsed by PineConnector. Competitor information reflects their public materials as of July 23, 2026 and may change; we correct verified errors promptly.