Subscription Tiers
Compare PineHook plans by license count, alert rate, strategies per symbol, and pending-order limits to choose the capacity you need.
Last updated: 2026-10-01
PineHook offers three subscription tiers. During the public beta, new accounts receive Pro access free for the beta period, with no 14-day countdown or payment method required. Paid checkout is closed. After beta, new accounts can start with a 14-day trial. All plans include the same core relay reliability and 2-year alert-history retention. The differences are in capacity: how many licenses you can run, how many alerts per minute you can send, how many strategies you can run per symbol, and how many live pending orders each license can hold.
For the current free-beta offer and planned paid prices (monthly and yearly), see the pricing section on the homepage. The prices shown there are not yet purchasable and may change before launch.
For the multi-account workflow, see the Trade Copier overview.
Plan Comparison#
| Capacity | Standard | Pro | Premium |
|---|---|---|---|
| Licenses (broker destinations) | 1 | 3 | 10 |
| Alerts per minute | 60 | 180 | 600 |
| Alerts per day | 2,000 | 6,000 | 20,000 |
| Strategies per symbol / license | 2 | 5 | 10 |
| Live pending orders (all licenses) | 50 | 150 | 500 |
| Alert history | 2 years | 2 years | 2 years |
| Trade Copier | — | Yes | Yes |
Standard Plan#
For individual traders running one MT5 or cTrader account.
- 1 license key (1 broker destination)
- 60 alerts per minute, 2,000 per day
- Up to 2 strategies per symbol on each license
- Up to 50 live pending orders per license
- Email support
Pro Plan#
For active traders with multiple accounts or strategies.
- 3 license keys
- 180 alerts per minute, 6,000 per day
- Up to 5 strategies per symbol on each license
- Up to 50 live pending orders per license (150 across your licenses)
- Trade Copier: send one alert to several of your licenses at once, each with its own lot multiplier
- Priority email support
Premium Plan#
For traders running many accounts in parallel.
- 10 license keys
- 600 alerts per minute, 20,000 per day
- Up to 10 strategies per symbol on each license
- Up to 50 live pending orders per license (500 across your licenses)
- Trade Copier: send one alert to all 10 licenses at once, each with its own lot multiplier
- Priority support with faster response times
Frequently Asked Questions#
How many strategies can I run per symbol?#
Two on Standard, five on Pro, and ten on Premium. Free beta accounts use the Pro allowance; the 14-day trial offered after beta uses the Standard allowance.
The allowance is per symbol, per license, not per license overall. A Pro license trading five symbols can have up to 25 strategies live at once, five on each. A strategy here means one distinct magic number. Alerts that omit magic= use Default Magic and therefore share one strategy slot. Several tickets under the same magic still count as one strategy.
Once a symbol is at its allowance, the next new magic number opening a position or placing a pending order there is rejected with "Position limit reached for this symbol". This is the strategy allowance, separate from the Max Long/Short Lots controls under Position Limits. Strategies already holding a slot keep trading normally.
A slot frees up once a magic number has no open position left on that symbol. Partial closes don't free it. If you close half a position, or one leg of a hedge, that strategy still holds live exposure and keeps its slot until the last leg is closed.
If you need more on one plan, upgrading takes effect immediately, and the new allowance applies as soon as your EA reconnects.
Is there a free trial?#
During the public beta, new accounts receive Pro access free for the beta period. This is not a 14-day trial, and no payment method is required. After beta, new accounts can start a one-time 14-day trial with trial limits: 1 license, 30 alerts per minute, 500 per day, up to 5 live pending orders, and delayed alerts disabled. A payment method is required to continue after the trial; paid-plan capacity takes effect when payment succeeds.
Can I change my plan?#
Yes. Upgrade or downgrade from Dashboard → Subscription. Upgrading takes effect immediately with prorated billing. Downgrading takes effect at the next billing cycle. If you downgrade to a tier with fewer licenses than you have now, your extra licenses remain active until the current period ends; after that you'll be asked to choose which ones to keep.
What payment methods do you accept?#
Credit and debit cards (Visa, Mastercard, American Express, Discover), processed by Stripe.
Can I get a refund?#
PineHook does not issue refunds. All sales are final. You can cancel your subscription at any time from Dashboard → Subscription, which stops the next renewal; your current paid period stays active until it ends.
How long is alert history kept?#
Alert logs and trade actions are kept for 2 years on every tier, then anonymized in place. The anonymization preserves command, symbol, timing, and outcome data for long-term audit and dispute resolution while removing identifying details, in line with Canadian privacy law (PIPEDA, Quebec Law 25) and GDPR.
Custom needs#
Running more than 10 licenses, or need a custom alert rate or other limits? Contact us about custom needs.