Welcome to PineHook

Hi, and welcome to PineHook. I'm Gabriel, one of the co-founders, and I'm happy you're here because this is the tool we wished existed back when we were the ones hunting for it.

PineHook is a TradingView to MetaTrader 5 signal relay. It takes the alerts your TradingView strategy fires and runs them on your own MetaTrader 5 terminal in milliseconds. Your strategy stays on TradingView, your funds stay with your broker, and we're the fast, secure connection in between.

We built it for traders like us, the kind who have a strategy that works on TradingView and want it running on MT5 automatically, without babysitting a chart or placing every trade by hand. Honestly, watching it work still makes me smile. You send a webhook from a TradingView alert, the Expert Advisor on your terminal picks it up, and the trade goes in. There's no server to rent from us, no MT5 running in our data center, and no handing your broker credentials to anyone, including us.

We poured a lot of ourselves into this thing, and this post is our chance to introduce it properly: why we built PineHook, how we run it, and what to expect once your first signal is flowing.

Why we built PineHook#

We are software engineers who have been trading many different instruments for years. We've always had a passion for automating Pine Script strategies on TradingView, and we wanted them to be executed by our brokers on MT5 while we were away from the screen. So we did what everyone does first. We tried the tools that already existed.

While it worked for a certain period of time, we've observed that, at some point, they started letting us down. Signals arrived late, or not at all. A relay would go down overnight, and we'd find out the next morning from the trades that were supposed to fire while we slept and simply hadn't. Features we needed weren't there, and when something broke, support was slow, silent, or unhelpful. The bottom line is that we felt reliability got treated as a bonus instead of the whole job, and it simply didn't cut it for us as a professional solution.

In reality, a relay has one job. When your strategy says go, the trade must happen quickly and correctly, every time. When it fails at that, nothing else about it matters and you edge closer to gambling.

Since we couldn't find one we trusted with real money, we built the one we wanted to use ourselves, leaning on our background in software engineering to take reliability and security seriously from the start. PineHook is that relay.

How we operate#

There are four things we don't cut corners on: reliability, speed, precision, and security, and we hold each one to equal value. Every change goes through automated tests and a round of manual testing before it reaches you, because we'd rather catch a problem ourselves than have you find it with your money on the line.

There's a real company behind this, with our names on it. PineHook Systems Inc. is registered in Quebec, Canada, operates under PIPEDA and Quebec's Law 25, and holds itself to GDPR-equivalent standards. You're trusting us with your account activity and trade data, and we make sure they remain secure by abiding to some the strictest privacy and data processing regulations in the world.

What we build next comes largely from you. A lot of what already ships started as user requests, and that's how we plan to keep going. You can reach us right from the user dashboard, and we read every single message we receive.

How fast is PineHook?#

Fast enough that latency isn't the thing you worry about. Often times, the signal is delivered to MT5 faster than it would take you to click your mouse if you were to execute your strategy manually.

Signals are pushed to your terminal over a live WebSocket connection, so there's no polling loop sitting between your alert and your trade. When TradingView fires, the message is already on its way. Our median handling time on our side of the wire sits under 25 milliseconds, tracked live on our status page, and we constantly look for ways to improve speed without sacrificing reliability.

How reliable is it?#

The relay runs with redundancy, so there's no single point of failure that can take your signals down with it. Every system has an active fallback behind it. Releases are extensively tested before they ship, and we monitor continuously instead of waiting for users to tell us something's wrong.

We publish our uptime too, so you don't have to take our word for it. The status page shows the last 90 days.

Transparency and support#

Everything PineHook does on your behalf is visible to you, with precise timestamps. Every signal received, every trade placed, and every rejection with the reason it happened sits in your dashboard so you can audit exactly what ran and when. Our goal is to minimize the amount of time you need to seek out for help.

However, when you need to, the AI support assistant lives in your dashboard around the clock. It answers questions about PineHook in any language, and for account questions it can securely read your own data, and only yours, to give you a real answer instead of a generic one. If it can't sort something out, you can hand off to our team without leaving the chat. The support chatbot guide covers what it can do.

How does PineHook protect your data?#

We collect what the product needs to work and nothing more, and we never sell it or feed it to advertising trackers. Connections use TLS 1.2 or higher, so your signals and account data are encrypted in transit, and sensitive data is encrypted at rest.

We tell you plainly what we collect, why, and how long we keep it. We wrote the policy to actually be read.

Start executing your strategy#

If you've got a strategy on TradingView, you can have it running on MT5 today. PineHook is free for the whole beta, no credit card required, so you can put it in front of a live or demo account and watch the execution for yourself. The documentation walks you through setup from start to finish.

The beta is where this gets decided. The people who show up now shape what PineHook becomes, and we'd rather hear that something is broken from you than find it ourselves six months later. If something's missing or could work better, tell us. We're really glad you're here.

Gabriel J., Co-founder