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Welcome to PineHook

Gabriel J., Co-founder5 min read

PineHook is a TradingView to MetaTrader 5 signal relay. It takes the alerts your TradingView strategy fires and runs them on your own MetaTrader 5 terminal in milliseconds. Your strategy stays on TradingView, your funds stay with your broker, and PineHook is the fast, secure connection in between.

It's built for traders who have a strategy that works on TradingView and want it running on MT5 automatically, without babysitting a chart or placing every trade by hand. You send a webhook from a TradingView alert, the Expert Advisor on your terminal picks it up, and the trade goes in. There's no server to rent from us, no MT5 running in our data center, and no handing your broker credentials to anyone.

This post is the introduction: why we built PineHook, how we run it, and what to expect once your first signal is flowing.

Why we built PineHook#

We started as traders. We had strategies we trusted on TradingView, and we wanted them firing on MT5 while we were away from the screen. So we did what everyone does first. We tried the tools that already existed.

They kept letting us down. Signals arrived late, or not at all. A relay would go down overnight, and we'd find out the next morning, from the trades that were supposed to fire while we slept and simply hadn't. Features we needed weren't there, and when something broke, support was slow or silent. The through-line was simple: reliability got treated as a bonus instead of the whole job.

A relay has one job. When your strategy says trade, the trade happens, quickly and correctly, every time. When it fails at that, nothing else about it matters. We couldn't find one we trusted with real money, so we built the one we wanted to use ourselves, leaning on a background in software engineering and encryption to take reliability and security seriously from the start. PineHook is that relay.

How we operate#

There are four things we won't cut corners on: reliability, speed, precision, and security. We hold all four even when a deadline is pushing on us. Every change goes through automated tests and a round of manual testing before it reaches you, because we'd rather catch a problem ourselves than have you find it with your money on the line.

There's a real company behind this, with our names on it. PineHook Systems Inc. is registered in Quebec, Canada, operates under PIPEDA and Quebec's Law 25, and holds itself to GDPR-equivalent standards. You're trusting us with your account activity and trade data, and a company with a name and an address is accountable for how it handles them.

What we build next comes largely from you. A lot of what already ships started as a user request, and that's how we plan to keep going. You can reach us right from the dashboard, and we read every one.

How fast is PineHook?#

Fast enough that latency isn't the thing you worry about. Signals are pushed to your terminal over a live WebSocket connection, so there's no polling loop sitting between your alert and your trade. When TradingView fires, the message is already on its way. Our target is sub-100-millisecond handling on our side of the wire, and if we ever slip past it, we treat that as a bug and fix it.

Speed doesn't come at the cost of security. The two aren't in tension, because the same connection that makes delivery fast is also encrypted and authenticated.

How reliable is it?#

The relay is built with redundancy, so there's no single machine whose failure takes your signals down with it. Every release is tested before it ships, and we watch the system continuously instead of waiting for users to tell us something's wrong.

We publish our uptime too, so you don't have to take our word for it. The status page shows the last 90 days.

Transparency and support#

Everything PineHook does on your behalf is visible to you, with precise timestamps. Every signal received, every trade placed, and every rejection with the reason it happened sits in your dashboard, so you can audit exactly what ran and when.

When you need help, the AI support assistant is in your dashboard around the clock. It answers questions about PineHook in any language, and for account questions it can securely read your own data, and only yours, to give you a real answer instead of a generic one. If it can't sort something out, you can hand off to our team without leaving the chat. The support chatbot guide covers what it can do.

How does PineHook protect your data?#

We collect what the product needs to work and nothing more, and we never sell it or feed it to advertising trackers. Connections use TLS 1.2 or higher, so your signals and account data are encrypted in transit, and sensitive data is encrypted at rest.

Your support chats are not stored by the AI or used for training

The AI assistant runs through a provider we've configured for zero data retention. Your support messages aren't kept by it and are never used to train anyone's models. Full detail is in our Privacy Policy.

We tell you plainly what we collect, why, and how long we keep it. We wrote the policy to actually be read.

Start executing your strategy#

If you've got a strategy on TradingView, you can have it running on MT5 today. Every new account starts with a 14-day free trial, no credit card required, so you can put PineHook in front of a live or demo account and watch the execution for yourself. The documentation walks you through setup from start to finish.

We're still early, and the people who show up now shape what PineHook becomes. If something's missing or could work better, tell us. We're really glad you're here.

Gabriel J., Co-founder

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